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 Frequently Asked Questions


tt Where does PC Plan-it get their used computers?
How old are your systems?
What does PC Plan-it do to the computer when it arrives there?
Do these computers come with warranties?
Does PC Plan-it offer extended warranties for their systems?
Can the system I purchased be upgraded?
Can PC Plan-it build a new computer for me?
Does PC Plan-it service their computers?
Can I use another Internet provider other than Juno on my 350 system?
Do you have working computers that cost less for younger children?
Can I trade a computer for a newer one?
I already have a computer but it's acting weird; can PC Plan-it fix it?
Can I purchase a printer or scanner from PC Plan-it?
Do you offer any kind of discounts?

Where does PC Plan-it get their used computers?

 

Most of our inventory comes from lease return equipment that has been in service at major corporations.  The other portion of our inventory comes from trade-ins.

How old are your systems?
 

Most of our lease return computers are between 2 and 3 years old and have been regularly maintained and serviced by various nationwide service companies.

What does PC Plan-it do to the computer when it arrives there?
 

PC Plan-it gives each computer a thorough check of all system components.  Each  computer is cleaned and prepared for sale including the addition of any optional equipment requested by the customer.

Do these computers come with warranties?
 

Yes.  All PC Plan-it systems come with a written warranty.  The duration of the warranty depends upon which system you purchase.

Does PC Plan-it offer extended warranties for their systems?
 

We offer extended warranties on all our systems.  You can purchase either a 6 month or 12 month warranty.  These extended warranties provide the same coverage as your initial purchase warranty. 

Can the system I purchased be upgraded?
 

All our systems can be upgraded.  The following can be upgraded on all PC Plan-it systems:  processor, memory, CD-ROM and hard drive.

Can PC Plan-it build a new computer for me?
 

Yes.  We can design and build you the latest and the greatest system to your specifications.  Don't waste your money on things you don't need.  Plan your new system with us and get exactly what you want!

Does PC Plan-it service their computers?
 

Yes.  We service all our equipment.  We provide telephone support for our systems as well as on-site repair service which can include pick-up and delivery.  We also provide online support.  You can email us or click on the Support link above.

Can I use another Internet provider other than Juno on my 350 system?
 

We recommend you use the Juno software that is preloaded on your computer.  We have tested most online services and found Juno to run the best and it's free!  You can purchase Juno's online service which is much cheaper than most.  If you are going to purchase an online service, we recommend NetZero, CompuServe or Earthlink.  We do not recommend AOL.

Do you have working computers that cost less for younger children?
 

Yes we do!  We have older systems that cost $185.00 each.  These systems have Windows 98se and over 1,000 games.  These computers are perfect for ages 3 through 12.  Call or email us for more information.

Can I trade a computer for a newer one?
 

We give top dollar for trade-ins.  The amount you can receive for your trade-in will be determined by the speed, age and condition of your computer system.

I already have a computer but it's acting weird; can PC Plan-it fix it?
 

Yes.  We can evaluate your system and recommend to you the appropriate action needed to correct the problem.  However, we can only warranty the work that our shop does and not the system.

Can I purchase a printer or scanner from PC Plan-it?
 

Yes. No. Maybe!  Here's what this means:  We occasionally have used printers and scanners that we recondition and offer for sale.  However, you can receive a printer for free with our  Referral Program.  We do not offer new printers or scanners for sale.  In the last few years the prices on these have dropped so much that honestly we cannot purchase them any cheaper than you can.  However, if you are looking to purchase one of these items, we would be happy to make a recommendation of the best one to purchase and one that will be compatible with your current system.

Do you offer any kind of discounts?
 

Yes!  We offer volume discounts per job order.  We also offer special discounts for Churches and Church Organizations, Firemen, Police Officers and Active Duty U.S. Service Members.  We offer a 10% Seniors discount as well!


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